Frequently Asked Questions

Testing your speed is simple:

1. Visit speedtestaa.com on any device
2. Click the "Go" button to start the test
3. Wait for the test to complete (usually 20-30 seconds)
4. View your download, upload, and ping results

No registration or software download required!

No downloads required! speedtestaa runs entirely in your web browser. Simply visit our website and click "Go" to start testing. This works on:

• Desktop computers (Windows, Mac, Linux) - Desktop speed tips
• Mobile devices (iPhone, Android) - Mobile speed guide
• Tablets (iPad, Android tablets) - Tablet testing tips
• Any device with a modern web browser - See full compatibility

Ready to test? Start your speed test now

Yes, speedtestaa is completely free! There are no:

• Registration requirements - See our privacy approach
• Subscription fees
• Hidden charges
• Limits on number of tests - Test unlimited times
• Premium features behind paywalls

We believe internet speed testing should be accessible to everyone. Learn more about our mission.

Try these solutions in order:

1. Refresh the page and try again - Go to speed test
2. Check your internet connection - try visiting another website
3. Disable ad blockers temporarily (they can interfere with the test)
4. Enable JavaScript in your browser settings
5. Clear browser cache and cookies for our site
6. Try a different browser (Chrome, Firefox, Safari, Edge)
7. Restart your router/modem if other websites are also slow - Router troubleshooting guide

If none of these work, contact our support team or read our detailed troubleshooting guide.

Several factors can affect your speed test results:

• Network congestion: Test at different times of day
• Wi-Fi vs Ethernet: Wired connections are typically faster
• Device limitations: Older devices may have slower processors
• Background apps: Close streaming, downloads, and other internet-using apps
• Multiple devices: Other devices using your network can slow speeds
• ISP throttling: Some ISPs limit speeds during peak hours

Tips for more accurate results:

• Use an ethernet cable instead of Wi-Fi
• Close all other browser tabs and applications
• Run multiple tests at different times
• Test from different devices to compare

Speed test variations are normal due to:

• Network conditions: Internet traffic varies throughout the day
• Server selection: Different test servers may give different results
• ISP routing: Your data may take different paths to our servers
• Device performance: CPU and memory usage can affect results

For best accuracy: Run 3-5 tests and average the results. Small variations (±10%) are normal.

• Download Speed: How fast you can receive data from the internet (streaming, browsing, downloading files)
• Upload Speed: How fast you can send data to the internet (video calls, uploading photos/videos, cloud backups)

Typical usage:

• 1-5 Mbps: Basic browsing and email
• 5-25 Mbps: HD video streaming, video calls
• 25+ Mbps: 4K streaming, large file downloads, multiple devices
• 100+ Mbps: Heavy usage, gaming, multiple 4K streams

Ping/Latency measures how long it takes for data to travel from your device to our server and back. Lower is better!

• 0-20ms: Excellent - Perfect for gaming and video calls
• 20-50ms: Good - Fine for most activities
• 50-100ms: Average - May notice slight delays in gaming
• 100ms+: High - May experience noticeable delays

Important for: Online gaming, video conferencing, real-time applications

Most internet plans are "asymmetric," meaning download and upload speeds are different:

• Cable/DSL: Typically 10-50x faster download than upload
• Fiber: Often symmetric (same upload and download speeds)
• Satellite: Usually much slower upload speeds
• Mobile: Variable, depends on network and location

This is normal and designed for typical internet usage where people download more than they upload.

Our speed test works by:

1. Server Selection: Finding the best server for your location
2. Latency Test: Measuring ping time to our servers
3. Download Test: Downloading data files and measuring speed
4. Upload Test: Uploading data and measuring transfer rate

The entire process uses your browser's built-in capabilities and doesn't require any plugins or downloads.

speedtestaa works on all modern browsers:

• Chrome: Version 60+ (recommended)
• Firefox: Version 55+
• Safari: Version 11+
• Edge: Version 79+
• Mobile browsers: iOS Safari, Chrome Mobile, Samsung Internet

For best results, keep your browser updated to the latest version.

Yes! speedtestaa works perfectly on mobile devices:

• iPhones and iPads: Use Safari or Chrome
• Android devices: Use Chrome, Firefox, or Samsung Internet
• Tablets: All major tablet browsers supported

Mobile testing tips:

• Test on both Wi-Fi and cellular data
• Close other apps to get accurate results
• Consider signal strength and location
• Mobile speeds may vary based on carrier and plan

We collect minimal information necessary for the speed test:

• IP address: Used for server selection and general location (not stored permanently)
• Browser/device info: For compatibility and optimization
• Test results: Stored locally on your device only
• Anonymous analytics: Aggregate usage statistics to improve our service

We don't collect:

• Personal information (name, email, phone)
• Browsing history
• Detailed location data
• Financial information

See our Privacy Policy for complete details.

Your individual speed test results are stored locally on your device only. We don't maintain a database of your personal test results.

Local storage includes:

• Your test history (last 20 tests)
• Timestamps and results
• Average calculations

You can clear this data anytime using the "Clear History" button or by clearing your browser's local storage.

We don't sell or share personal data. However, we use some third-party services:

• Analytics services: Anonymous usage statistics only
• Advertising: May display relevant ads (you can control ad personalization)
• Technical services: For website functionality and security

All third-party services are configured to respect user privacy and comply with data protection laws.